COVID-19 Update: October 2020
COVID-19 Update: October 2020:
As of August 5th our retail store will close and we will be operating 100% ONLINE so we can continue to serve our amazing dance community, through online shopping & fast contact free delivery!
As a small independent, Australian owned business, we would like to thank our loyal customers for continuing to support us throughout this difficult time.
Online Ordering & Delivery will remain operating as normal.
Australia: Shipping Australia-Wide; with Fast, Safe, Contact Free delivery. Flat Rate Shipping across Australia will remain.
International: due to reduced flights we are now only shipping internationally to USA & NZ. small delays may occur, but you will be contacted prior to dispatch.
COVID-19 Safe Plan 2020
To ensure the safety of our team members and customers, we will be taking the following safety precautions in-store during this time:
- Increased cleaning procedures of entire store, including high-touch areas and fitting rooms
- Sanitiser stations will be set-up in each store
- No-touch browsing
- Adhering to the 1.5m social distancing requirements
- Mask made mandatory for entering premises
- Encouraging contactless payment
- Click & Collect encouraged
- Limiting store capacity
- Limiting the amount of people in fitting rooms
- Shop fittings by appointment only
- Customers to wear their own stockings or bring their own socks and pointe shoe accessories to their shoe fittings
Our online store is fully operational and we will continue to deliver your favourite dancewear styles to your door for as long as we can! Our friendly and understanding customer service team are on hand to answer any questions you may have, please email them at email@example.com
Contactless delivery to your home.
Now more than ever, it is so important to stay connected with the dance community and support the arts industry. Over the next few weeks, we will be sharing some exciting, fun and lighthearted content so you can still get your 'dance fix' while socially distancing yourself. Make sure you're following us!
We will continue to keep you updated on any changes to our online store operations and retail store trading hours. Please contact firstname.lastname@example.org if you have any specific concerns and we will be intouch.
Stay Safe xx
Julie-Anne & Team
Upstage Dancewear & Costume Factory