Costume Factory: HIRE FAQ

🎭 Costume Hire: Your Next Look Starts Here

For over 40 years, we’ve been helping people transform into someone completely different… and trust us.. once you walk in, you’ll see why customers keep coming back.

With 15,000+ costumes ready to hire, racks packed wall-to-wall, and a team that knows exactly how to pull a look together… this isn’t just a costume shop.

It’s an experience.

✨ Try it on.
✨ Mix and match.
✨ Walk out feeling unreal.

👉 The best part? You don’t need to know what you want. We’ll help you create it.

💸 How much does it cost?

Costume hire starts from $65 for 1–3 days.

  • Every costume is individually priced
  • Professional dry cleaning is included
  • Extended hire options available

👉 Whether you want something simple or full transformation… we’ve got you covered.

🛍 Do I need to book?

Nope, just walk in!

  • Hire on the spot
  • Or book up to 3 weeks ahead

✨ Perfect for last-minute parties or planners alike.

👗 Can I see the costumes online?

We get asked this all the time…

We have thousands of costumes!!! way too many to photograph!

While we share a small preview on socials, the real magic happens in-store.

👉 Think rows and rows of costumes, accessories, wigs, and ideas you didn’t even know you had yet.

💃 What’s the in-store experience like?

This is where we stand out 👇

You’re not left digging through racks alone.

Our team will:

  • Help you find ideas (even if you have none)
  • Style your full look
  • Suggest wigs, accessories & finishing touches
  • Make sure everything fits and works together

✨ You’ll leave feeling confident - not “thrown together.”

😬 What if I damage something?

Don’t stress - we get it, things happen.

  • Minor wear? Totally fine
  • Spills? Just let us know (we handle all cleaning)
  • Lost or heavily damaged items may incur replacement costs

👉 We’ll always talk you through everything upfront.

🔄 Can I cancel or change my booking?

Yes!

  • Contact us as soon as possible
  • Store credit issued for paid hires (no refunds)
  • Late cancellation fees may apply

If your event moves, we’ll do our best to move your costume too.

📏 What sizes do you have?

We stock a wide range of sizes for both:

  • Adults
  • Children

👉 Our team will help you find something that fits and flatters.

🛒 Do you sell costumes too?

Yes, and this is where it gets dangerous 😏

We also stock:

  • Costumes to buy
  • Wigs & accessories
  • Makeup & special effects
  • Last-minute party add-ons

👉 Plus Australia-wide delivery available.

✨ Why people love hiring from us

  • HUGE range (15,000+ costumes)
  • No stress - we style it for you
  • Try before you commit
  • Everything cleaned & ready to go
  • One-stop shop (costume + accessories + makeup)

🎉 Ready to find your costume?

👉 Just walk in and start trying things on
👉 No appointment needed

Trust us… you’ll find something.