Costume Factory: HIRE FAQ
Since 1979, we have been working on our Wardrobe. We are constantly updating and changing our range. We now have over 15,000 costumes available to hire; that are suitable for any occasion. Come and Visit us in store to get the best service and advice on choosing the right costume for your occasion.
How much does it cost to hire a costume?Hire prices start from as low as $35 for 1-3 days. Prices are based on the individual costume and include dry cleaning.
(an extended hire period may be available upon request)
Do i have to Pre-Book my Costume? Costumes can be hired on the day of your event or up to 3 weeks ahead.
Do you have photos of the Costumes? We have thousands of top quality costumes available for hire. You can find a small selection of images under our Photo Gallery or on our Facebook and Instagram Pages. As we are constantly updating our extensive hire wardrobe, we do not have a photograph of every single item available. We recommend coming into store to browse our huge selection, with the help of our friendly staff, we can help you find or piece together the perfect costume for any event.
What if I damage or lose a costume I hired? We understand that accidents may happen while you're having fun, if you spill something on the costume don't panic! We'd prefer to clean the stain ourselves just bring it in and let us know what happened.
If the costume has been lost or stolen, you will be charged the replacement cost.
Can I Cancel my Costume Hire? If you wish to cancel you hire, please contact us asap. (late cancellation fees may apply) If you have paid, a store credit will be issued. As per our store policy, we do not offer refunds.
What if my Event has been Postponed? If your event has been postponed or the date for your hire has changed, please contact the store as soon as possible. If your chosen Costume has not already been booked for your new date, we would be happy to change your booking.
What Sizes are your Hire Costumes?We have a range of costumes for both Children & Adults of all sizes.
Do you sell costumes? We have a great selection of Costumes, Wigs, Accessories, Novelties, Makeup & Lots more, available to purchase in store. We also Deliver Australia-Wide, with both standard and express services available
